FAQ
These answers summarize topics and replies appearing in selected product-detail listings. They are supplier statements, not universal terms; stock and commercial details can change. Confirm the current information in writing for the exact machine.
What equipment does the supplier list?
Product-detail FAQs describe a range of new and used construction machinery, including truck cranes, excavators, bulldozers, wheel loaders and forklifts. The catalog shows selected listings; ask the sales team to confirm current availability and the exact unit.
What is the minimum order quantity?
A number of the selected product-detail FAQs state a minimum order quantity of one set. Minimums can vary by listing and order; confirm the current MOQ for the specific machine.
How should I verify a machine’s condition?
Some product FAQs state that machines are selected for good condition and low operating hours and can be inspected at their current locations. These statements do not verify the condition of a particular unit. Ask for the serial or identification number, meter reading, service records, recent photos or video, and an agreed inspection before purchase.
Can I visit the supplier or inspect the machine in person?
Some product-detail FAQs say a visit can be arranged. Contact the sales team first to confirm whether a visit is possible, the location, timing and arrangements before booking travel.
What payment methods and terms are accepted?
Product-detail FAQs list different arrangements; examples include T/T, L/C, D/P, PayPal and Western Union. Do not assume every method or schedule applies to every machine. Confirm the accepted method, payment milestones, currency, bank charges and written terms for the specific order.
How long does delivery take?
Source listing FAQs give differing estimates, including dispatch within 10 working days after prepayment, approximately 15–45 days to a destination, and an average lead time of about one month. These refer to different stages and are not guarantees. Confirm the current dispatch date, route, port, trade terms and transit estimate in writing.
What warranty and after-sales support are included?
Some product FAQs state a one-year warranty and mention video or telephone support, door-to-door service, or technician assistance. Coverage varies by listing. Request the written warranty period, start date, covered components, exclusions, service charges and support arrangements for the exact machine.
Can equipment be customized?
Some product-detail FAQs mention OEM/ODM and customization based on designs or samples. Options depend on the model and requested changes; confirm scope, feasibility, cost, lead time and documentation for the specific machine.
Are certifications available for the machines?
Some listing FAQs mention CE or SGS certification. Certification claims are not uniform across the catalog. Request copies of the documents and confirm that they apply to the actual machine and its serial or identification details.
Which countries can the supplier ship to?
Product-detail FAQs refer to export destinations in Asia, Europe, South America and Africa. Destination support, export documents, route and cost depend on the specific machine and shipment. Confirm service to your destination before ordering.
Before ordering: verify the actual unit, current price and stock, specifications, photos, inspection records, warranty and shipping terms directly with the sales team. Public listing details may be out of date or differ from the equipment offered.
Need details about a specific machine? Share the model, destination country and any inspection or documentation requirements. Contact the team.